Opening in MindTree For Freshers

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MINDTREE Off Campus Drive For Freshers as ‘Junior Engineer’

Organization Name: Mind Tree

Work Role: Junior Engineer

Site: www.mindtree.com

Capability: B.E/ B.Tech, MCA Graduates

Area: Hyderabad, Chennai

Compensation Offered: INR 3.5 LPA

Experience: Fresher's

Industry: IT/ Software Services

Technical Skills

• Should have understanding of basic IT related technical terms like memory, server, CPU, network, IP address etc.
• Prior Experience in infrastructure monitoring will be an added advantage

Role Details

• Be responsible for queue monitoring and acknowledging tickets.
• Assigning tickets to next level of engineers as per the category of tickets
• Service Desk, Server monitoring, Network monitoring, Troubleshooting server issues & network issues.
• Incident management and client handling skills.
• Support on call, ready to work in any shift as per the project need from any Mindtree location.
• Basic application support knowledge
• Excellent written and oral communication
• Ability to work independently, be adaptable to change and varied working hours
• Ready for 24/7 support, rotational shifts
• Ability to take quick decisions, like when to escalate a ticket to next level
• Ability to comprehend the issue and act with swiftness
• Individual must be flexible to work for extended hours, if required.

Soft Skills

• High Integrity
• Problem solving skills and learning attitude
• Good communication skills
• Confident & Energetic
• Team player
• Process oriented